Privacy Policy

Concrete Accessories, Inc., a Nevada corporation, doing business as Encore Decorative Concrete, and its affiliates (jointly, severally and collectively referred to as “Encore Decorative”) are committed to protecting the privacy of your personal information.  This Policy applies to all Encore Decorative products and websites offered by Encore Decorative and to all Encore Decorative customers.  This Privacy Policy explains how Encore Decorative collects and utilizes your personal information when you use our products.  If you have any questions regarding this Privacy Policy, please feel free to contact us through our website at http://www.EncoreDecorative.com (the “Site”) or write to us at:  Privacy Group c/o Encore Decorative Concrete, PO BOX 27710, Las Vegas, NV 89126-1710.

  1. Information We Collect and How We Use It
    Encore Decorative may collect personal information to improve the manner by which we operate and offer our products, communicate with you about those products, and provide effective, timely customer support when needed. Encore Decorative will not rent, sell, or otherwise distribute to third parties any of the personally identifiable information we collect and we will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy or a policy or notice contained in or associated with a specific Encore Decorative product.
  1. Contacting Encore Decorative Online
    When you contact Encore Decorative online, to engage Encore Decorative for products, information is gathered. Information may also be gathered during your access to particular Encore Decorative products, which may differ based on the nature of the product.
    Information that you provide when contacting Encore Decorative online, may include:

    • name and email address;
    • inventory and business related information;
    • information concerning Encore Decorative products;
    • location information (such as zip code or postal code and country);
    • computer configuration (such as operating system, connection speed, and peripherals); and
    • the IP Internet (IP) address and URL of the website that sent you to the Encore Decorative registration page.
  1. Use of Cookies
    We may use cookies to provide you with a tailored experience when visiting our Site and using our products. We also use cookies to understand traffic patterns on our Site.  We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us.
    Encore Decorative does not require that you accept cookies.  However, some functionality on our Site may be disabled if you decline to accept cookies.  You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
  1. How We Use Your Personal Information
    Encore Decorative uses your personal information to:

    • Provide Encore Decorative products and communicate with you concerning your account and customer service issues. Improve our products by providing personalized content recommendations, language and location customization, and/or personalized help and instructions;
    • Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any other preferences you provide; and
    • Better understand how our products are used, including Web traffic patterns and what types of products are most popular with users of our products.
  1. Choices for Personal Information
    When you sign up for a particular Encore Decorative product that requires registration, validating or verifying legitimacy or account status, we may ask you to provide personal information. If Encore Decorative intends to use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
    If Encore Decorative proposes to use personal information for any purposes other than those described in this Policy and/or in the specific Encore Decorative product notices, Encore Decorative will offer you an effective way to opt out of the use of personal information for those other purposes.  Encore Decorative will not collect or use sensitive information for purposes other than those described in this Policy and/or in a specific Encore Decorative product notice, unless we have obtained your prior consent.
    You can decline to submit personal information as to any of our Encore Decorative products, in which case Encore Decorative may not be able to provide those products to you.
  1. Information Sharing
    Encore Decorative does not use your personal information for purposes incompatible with those listed above. Encore Decorative does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party.  Encore Decorative requires opt-in consent for the sharing of any sensitive personal information.
    Also, Encore Decorative may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:
    (a) satisfy an applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Encore Decorative Website Terms and Conditions of Use or Terms and Conditions of Sale agreements; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) to protect against imminent harm to rights, property or safety of Encore Decorative, its users, or the public at large as required or permitted by law.
    Encore Decorative’s Site may contain links to other websites and products.  Encore Decorative is not responsible for the privacy practices or the content of such websites or products.  Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.
  1. Our Commitment to Security Encore Decorative understands that it is a privilege to have you as a customer and is committed to protecting your personal information.  We use the following controls to protect your personal information:
    • Use of secure connections using information when transmitted from your web browser to Encore Decorative;
    • Use of security controls to restrict access to databases housing personally identifying information;
    • Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do;
    • Bind subcontractors with contractual, technical and organizational measures to protect your personal information;
    • Encrypt personal and transactional information on our Site during transmission using 256bit SSL Encryption (there are a few examples out there, such as Secure Socket Layer (SSL) technology; and
    • During a transaction, personal information is securely transmitted to our payment gateway provider and is any remaining personal information is securely stored on our systems.
  1. Data not Collected on this Site
    Personal information that is not collected on the Site is not generally subject to this Privacy Policy.
  2. Accessing and Updating Your Personal Information
    You may also review and update your customer information by contacting Encore Decorative at 1-833-677-0990 Monday – Friday, 7 AM – 4PM Pacific Standard Time.
  3. Changes to Our Privacy Policy
    This Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes to be minor. We will, however, post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice.  Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
  4. No Error-Free Performance
    Encore Decorative does not guarantee error-free performance under this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with our Privacy Policy. Encore Decorative shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.  This Privacy Policy shall be governed by the laws of the State of Nevada, in the United States of America, without regard to conflicts of laws principles.  By accessing this Site, both of us agrees and submits to the exclusive personal jurisdiction and venue of the state and federal courts sitting in the County of Clark, State of Nevada with respect to any disagreement, claim, lawsuit or the like resulting from the terms and/or performance of this Privacy Policy.

Again, if you have any questions regarding this Privacy Policy, please feel free to contact us through our Site at http://www.EncoreDecorative.com or write to us at:  Privacy Group c/o Encore Decorative, PO BOX 27710, Las Vegas, NV 89126-1710.